At Anam Remedies, we care deeply about your privacy and the safety of your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you use our website or order a custom blend .

1. Who We Are

Anam Remedies is a holistic Bach Flower education and consultation service based in Balbriggan, Co. Dublin, Ireland.

• Data Controller: Fabiana

• Contact Email: info@anamremedies.ie 

2. What Data We Collect

When you fill out our order form or consultation request, we collect the following personal information:

• Your full name

• Your email address and phone number

• Your shipping address and Eircode

• The specific Bach Flower remedies you select, or the emotional details you share with us.

3. Why We Collect Your Data

We collect and use your information for very clear and specific reasons:

• To process your order and prepare your personalized 30ml bottle.

• To ship your custom blend safely to your address via An Post.

• To contact you regarding payment tracking, order updates, or consultation details.

4. Legal Basis for Processing

We only collect and process your data because you give us your explicit consent. You give us this consent by ticking the mandatory box at the end of our Google Forms before submitting your request. You can withdraw your consent at any time.

5. Sharing with Third Parties

We never sell, rent, or trade your personal data with anyone else. We only share your data with trusted partners necessary to run our service:

• Google Workspace: Our forms and secure spreadsheets run on Google's secure platform.

• An Post: We share your name, phone number, address, and Eircode with the Irish postal service so they can deliver your package.

6. Data Storage and Security

Your data is securely stored inside private Google Sheets. Access to this file is strictly restricted to Fabiana (Anam Remedies) and is protected by strong passwords and Two-Factor Authentication (2FA). We only keep your data for as long as necessary to complete your order and meet Irish financial and legal regulations.

7. Your Rights (GDPR)

Because you live in Ireland/EU, the GDPR law gives you strong rights over your personal data. At any time, you can ask us to:

• See what information we have about you (Right of Access).

• Correct any mistakes in your information (Right to Rectification).

• Delete all your data from our systems entirely (Right to be Forgotten).

If you wish to exercise any of these rights, simply send an email to info@anamremedies.ie and we will handle your request immediately.